Privacy Policy

Information We Collect

We collect information you voluntarily provide when you interact with us, including:

• Contact details — name, email address, phone number, and company or property name.
• Property details — location type, city, estimated daily visitors, and property address when provided.
• Booking details — preferred consultation date and time, and any message you include.
• Referral details — your name and email along with the name and contact information of the person you refer.

How We Use Your Information

We use the information you provide to:

• Respond to inquiries and schedule site surveys or consultations.
• Evaluate whether a location qualifies for a free, fully managed refreshment program.
• Coordinate machine placement, stocking, and ongoing service.
• Process and track referrals and any associated reward payments.
• Send service-related communications and occasional updates you have opted into.

We do not sell your personal information to third parties.

How We Share Your Information

We may share your information with trusted service providers who help us operate our business — such as calendar and scheduling tools, email delivery, and spreadsheet integrations — solely for the purpose of fulfilling your request. These providers are contractually obligated to protect your information and use it only as directed. We may also disclose information when required by law or to protect our rights.

Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, or to support our business operations. You may request deletion of your information at any time by contacting us.

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you. To exercise any of these rights, contact us using the information below.

Data Security

We take reasonable measures to protect your information using administrative, technical, and physical safeguards. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, email us at info@freshbox360.com or call (385) 567-6580.